{"id":117,"date":"2026-06-22T14:30:14","date_gmt":"2026-06-22T14:30:14","guid":{"rendered":"https:\/\/obd-soft.com\/?page_id=117"},"modified":"2026-07-03T10:42:01","modified_gmt":"2026-07-03T10:42:01","slug":"ohje","status":"publish","type":"page","link":"https:\/\/obd-soft.com\/fi\/help\/","title":{"rendered":"Ohje"},"content":{"rendered":"<div style=\"max-width:1180px;margin:0 auto;padding:28px 16px 56px;color:#263238;font-family:inherit;line-height:1.6;box-sizing:border-box;\">\n  <div style=\"overflow:hidden;border-radius:8px;padding:38px;margin:0 0 30px;color:#ffffff;background:linear-gradient(135deg,rgba(19,119,168,0.22),rgba(244,123,32,0.16)),linear-gradient(135deg,#101820 0%,#152330 56%,#0d5f87 100%);box-shadow:0 18px 42px rgba(16,24,32,0.16);box-sizing:border-box;\">\n    <h1 style=\"font-size:42px;line-height:1.15;margin:0 0 12px;color:#ffffff;letter-spacing:0;\">Ohjeet ja yhteystiedot<\/h1>\n    <p style=\"max-width:760px;margin:0;font-size:18px;color:#dce8f0;\">Tarvitsetko apua latauslinkin, tilisi, ohjelmiston asennuksen tai maksullisen et\u00e4asennuspalvelun kanssa? L\u00e4het\u00e4 meille tiedot, niin autamme sinua mahdollisimman pian.<\/p>\n    <div style=\"display:flex;flex-wrap:wrap;gap:10px;margin-top:24px;\">\n      <span style=\"display:inline-flex;align-items:center;min-height:36px;border:1px solid rgba(255,255,255,0.22);border-radius:999px;padding:7px 13px;color:#ffffff;background:rgba(255,255,255,0.08);font-size:14px;font-weight:700;\">Digitaalisen latauksen tuki<\/span>\n      <span style=\"display:inline-flex;align-items:center;min-height:36px;border:1px solid rgba(255,255,255,0.22);border-radius:999px;padding:7px 13px;color:#ffffff;background:rgba(255,255,255,0.08);font-size:14px;font-weight:700;\">Asennusohjeet<\/span>\n      <span style=\"display:inline-flex;align-items:center;min-height:36px;border:1px solid rgba(255,255,255,0.22);border-radius:999px;padding:7px 13px;color:#ffffff;background:rgba(255,255,255,0.08);font-size:14px;font-weight:700;\">Maksullinen et\u00e4asennus<\/span>\n    <\/div>\n  <\/div>\n\n  <div style=\"display:flex;flex-wrap:wrap;gap:30px;align-items:flex-start;box-sizing:border-box;\">\n    <div style=\"flex:1 1 560px;min-width:280px;box-sizing:border-box;\">\n      <div style=\"margin-bottom:28px;box-sizing:border-box;\">\n        <h2 style=\"font-size:24px;line-height:1.25;margin:0 0 14px;color:#101820;letter-spacing:0;\">Miten voimme auttaa?<\/h2>\n        <div style=\"display:flex;flex-wrap:wrap;gap:14px;margin:0;padding:0;box-sizing:border-box;\">\n          <div style=\"flex:1 1 250px;min-width:240px;border:1px solid #d7dde5;border-left:4px solid #1377a8;border-radius:8px;padding:18px;background:#ffffff;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n            <strong style=\"display:block;margin-bottom:6px;color:#101820;\">Latausoikeudet<\/strong>\n            <span style=\"color:#667085;\">K\u00e4yt\u00e4 t\u00e4t\u00e4, jos et ole saanut lataussivun linkki\u00e4, tilisi salasanaa tai tilausviesti\u00e4.<\/span>\n          <\/div>\n          <div style=\"flex:1 1 250px;min-width:240px;border:1px solid #d7dde5;border-left:4px solid #f47b20;border-radius:8px;padding:18px;background:#ffffff;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n            <strong style=\"display:block;margin-bottom:6px;color:#101820;\">Asennusohjeet<\/strong>\n            <span style=\"color:#667085;\">Ota meihin yhteytt\u00e4, jos sinulla on ongelmia ohjelmiston asentamisessa tai asennusohjeiden noudattamisessa.<\/span>\n          <\/div>\n          <div style=\"flex:1 1 250px;min-width:240px;border:1px solid #d7dde5;border-left:4px solid #1377a8;border-radius:8px;padding:18px;background:#ffffff;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n            <strong style=\"display:block;margin-bottom:6px;color:#101820;\">Et\u00e4asennus<\/strong>\n            <span style=\"color:#667085;\">Et\u00e4asennustuki on maksullinen palvelu. Ostoksen j\u00e4lkeen otamme sinuun yhteytt\u00e4 s\u00e4hk\u00f6postitse sopiaksemme asennusajankohdasta TeamViewer- tai AnyDesk-ohjelmiston avulla.<\/span>\n          <\/div>\n          <div style=\"flex:1 1 250px;min-width:240px;border:1px solid #d7dde5;border-left:4px solid #f47b20;border-radius:8px;padding:18px;background:#ffffff;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n            <strong style=\"display:block;margin-bottom:6px;color:#101820;\">Tilauskysymykset<\/strong>\n            <span style=\"color:#667085;\">L\u00e4het\u00e4 meille tilausnumerosi, jos sinulla on kysytt\u00e4v\u00e4\u00e4 maksusta, tilist\u00e4, hyvityksest\u00e4 tai tuotteen k\u00e4ytt\u00f6oikeudesta.<\/span>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <div style=\"margin-bottom:28px;box-sizing:border-box;\">\n        <h2 style=\"font-size:24px;line-height:1.25;margin:0 0 14px;color:#101820;letter-spacing:0;\">Ennen kuin otat meihin yhteytt\u00e4<\/h2>\n        <p style=\"margin:0;color:#667085;\">Jos et l\u00f6yd\u00e4 tilausviesti\u00e4si, tarkista roskapostikansiosi. L\u00f6yd\u00e4t tuotteen k\u00e4ytt\u00f6linkin my\u00f6s tilisivultasi ostoksen j\u00e4lkeen.<\/p>\n        <div style=\"border:1px solid rgba(19,119,168,0.18);border-left:4px solid #1377a8;border-radius:8px;background:#eef8fc;padding:14px 16px;margin:18px 0 0;color:#355263;box-sizing:border-box;\">\n          Jotta voimme ratkaista ongelmasi nopeammin, ilmoita tilausnumerosi, tuotteen nimi, Windows-versio sek\u00e4 liit\u00e4 mukaan kuvakaappaus tai tarkka virheilmoitus.\n        <\/div>\n      <\/div>\n\n      <div style=\"margin-bottom:28px;box-sizing:border-box;\">\n        <h2 style=\"font-size:24px;line-height:1.25;margin:0 0 14px;color:#101820;letter-spacing:0;\">Asennustuki<\/h2>\n        <p style=\"margin:0;color:#667085;\">Perustukea tarjotaan s\u00e4hk\u00f6postitse sek\u00e4 asennusohjeiden sivulla olevan kysymys- ja vastausosion kautta. Et\u00e4asennustuki on erillinen maksullinen palvelu asiakkaille, jotka haluavat meid\u00e4n auttavan ohjelmiston asennuksessa sovitun ajan mukaisesti. Et\u00e4tuki koskee ainoastaan ohjelmiston asennusta, eik\u00e4 se kata asiaan liittym\u00e4tt\u00f6mi\u00e4 tietokoneiden, ajoneuvojen tai laitteistojen korjauksia, vianm\u00e4\u00e4rityskoulutusta tai laitteita, joita ei tueta.<\/p>\n        <a href=\"https:\/\/obd-soft.com\/fi\/product\/software-installation-support\/\" style=\"display:inline-block;border-radius:6px;padding:12px 16px;margin-top:16px;background:#1377a8;color:#ffffff;text-decoration:none;font-weight:700;\">Katso et\u00e4asennustuki<\/a>\n      <\/div>\n    <\/div>\n\n    <div style=\"flex:1 1 340px;min-width:280px;max-width:430px;border:1px solid #d7dde5;border-radius:8px;padding:22px;background:#ffffff;box-shadow:0 18px 38px rgba(16,24,32,0.12);box-sizing:border-box;\">\n      <h2 style=\"font-size:24px;line-height:1.25;margin:0 0 14px;color:#101820;letter-spacing:0;\">Ota yhteytt\u00e4 tukeen<\/h2>\n      <p style=\"margin:0;color:#667085;\">L\u00e4het\u00e4 meille s\u00e4hk\u00f6postia suoraan tai k\u00e4yt\u00e4 alla olevaa lomaketta. Mainitse tilausnumerosi, jos mahdollista.<\/p>\n      <a href=\"mailto:contact@obd-soft.com\" style=\"display:block;border:1px solid rgba(244,123,32,0.28);border-radius:8px;padding:12px 14px;margin:14px 0 18px;background:#fff7f0;color:#101820;text-decoration:none;font-weight:700;\">contact@obd-soft.com<\/a>\n\n      <div style=\"margin:0;box-sizing:border-box;\">\n        \t\t\t<div class=\"srfm-form-container srfm-form-container-461 srfm-bg-color\">\n\t\t\t<style>\n\t\t\t\t\/* Need to check and remove the input variables related to the Style Tab. *\/\n\t\t\t\t.srfm-form-container-461 {\n\t\t\t\t\t\/* New test variables *\/\n\t\t\t\t\t--srfm-color-scheme-primary: #111C44;\n\t\t\t\t\t--srfm-color-scheme-text-on-primary: #FFFFFF;\n\t\t\t\t\t--srfm-color-scheme-text: #1E1E1E;\n\t\t\t\t\t--srfm-quill-editor-color: #111C44;\n\n\t\t\t\t\t--srfm-color-input-label: #1E1E1E;\n\t\t\t\t\t--srfm-color-input-description: hsl( from #1E1E1E h s l \/ 0.65 );\n\t\t\t\t\t--srfm-color-input-placeholder: hsl( from #1E1E1E h s l \/ 0.5 );\n\t\t\t\t\t--srfm-color-input-text: #1E1E1E;\n\t\t\t\t\t--srfm-color-input-prefix: hsl( from #1E1E1E h s l \/ 0.65 );\n\t\t\t\t\t--srfm-color-input-background: hsl( from #1E1E1E h s l \/ 0.02 );\n\t\t\t\t\t--srfm-color-input-background-hover: hsl( from #1E1E1E h s l \/ 0.05 );\n\t\t\t\t\t--srfm-color-input-background-disabled: hsl( from #1E1E1E h s l \/ 0.07 );\n\t\t\t\t\t--srfm-color-input-border: hsl( from #1E1E1E h s l \/ 0.25 );\n\t\t\t\t\t--srfm-color-input-border-disabled: hsl( from #1E1E1E h s l \/ 0.15 );\n\t\t\t\t\t--srfm-color-multi-choice-svg: hsl( from #1E1E1E h s l \/ 0.7 );\n\t\t\t\t\t--srfm-color-input-border-hover: hsl( from #111C44 h s l \/ 0.65 );\n\t\t\t\t\t--srfm-color-input-border-focus-glow: hsl( from #111C44 h s l \/ 0.15 );\n\t\t\t\t\t--srfm-color-input-selected: hsl( from #111C44 h s l \/ 0.1 );\n\t\t\t\t\t--srfm-btn-color-hover: hsl( from #111C44 h s l \/ 0.9 );\n\t\t\t\t\t--srfm-btn-color-disabled: hsl( from #111C44 h s l \/ 0.25 );\n\n\t\t\t\t\t\/* Dropdown Variables *\/\n\t\t\t\t\t--srfm-dropdown-input-background-hover: hsl( from #1E1E1E h s l \/ 0.05 );\n\t\t\t\t\t--srfm-dropdown-option-background-hover: hsl( from #1E1E1E h s l \/ 0.10 );\n\t\t\t\t\t--srfm-dropdown-option-background-selected: hsl( from #1E1E1E h s l \/ 0.05 );\n\t\t\t\t\t--srfm-dropdown-option-selected-icon: hsl( from #1E1E1E h s l \/ 0.65 );\n\t\t\t\t\t--srfm-dropdown-option-text-color: hsl( from #1E1E1E h s l \/ 0.80 );\n\t\t\t\t\t--srfm-dropdown-option-selected-text: #1E1E1E;\n\t\t\t\t\t--srfm-dropdown-badge-background: hsl( from #1E1E1E h s l \/ 0.05 );\n\t\t\t\t\t--srfm-dropdown-badge-background-hover: hsl( from #1E1E1E h s l \/ 0.10 );\n\t\t\t\t\t--srfm-dropdown-menu-border-color: hsl( from #1E1E1E h s l \/ 0.10 );\n\t\t\t\t\t--srfm-dropdown-placeholder-color: hsl( from #1E1E1E h s l \/ 0.50 );\n\t\t\t\t\t--srfm-dropdown-icon-color: hsl( from #1E1E1E h s l \/ 0.65 );\n\t\t\t\t\t--srfm-dropdown-icon-disabled: hsl( from #1E1E1E h s l \/ 0.25 );\n\n\t\t\t\t\t\/* Background Control Variables *\/\n\t\t\t\t\t--srfm-instant-form-padding-top: 32px;--srfm-instant-form-padding-right: 32px;--srfm-instant-form-padding-bottom: 32px;--srfm-instant-form-padding-left: 32px;--srfm-instant-form-border-radius-top: 12px;--srfm-instant-form-border-radius-right: 12px;--srfm-instant-form-border-radius-bottom: 12px;--srfm-instant-form-border-radius-left: 12px;--srfm-form-padding-top: 0px;--srfm-form-padding-right: 0px;--srfm-form-padding-bottom: 0px;--srfm-form-padding-left: 0px;--srfm-form-border-radius-top: 0px;--srfm-form-border-radius-right: 0px;--srfm-form-border-radius-bottom: 0px;--srfm-form-border-radius-left: 0px;--srfm-bg-color: #ffffff;--srfm-bg-overlay-opacity: 1;\t\t\t\t\t--srfm-row-gap-between-blocks: 16px;--srfm-address-label-font-size: 14px;--srfm-address-label-line-height: 20px;--srfm-address-description-font-size: 12px;--srfm-address-description-line-height: 16px;--srfm-col-gap-between-fields: 12px;--srfm-row-gap-between-fields: 12px;--srfm-gap-below-address-label: 12px;--srfm-dropdown-font-size: 14px;--srfm-dropdown-gap-between-input-menu: 4px;--srfm-dropdown-badge-padding: 2px 6px;--srfm-dropdown-multiselect-font-size: 12px;--srfm-dropdown-multiselect-line-height: 16px;--srfm-dropdown-padding-right: 12px;--srfm-dropdown-padding-right-icon: calc( var( --srfm-dropdown-padding-right ) + 20px );--srfm-dropdown-multiselect-padding: 8px var( --srfm-dropdown-padding-right-icon ) 8px 8px;--srfm-input-height: 40px;--srfm-input-field-padding: 10px 12px;--srfm-input-field-font-size: 14px;--srfm-input-field-line-height: 20px;--srfm-input-field-margin-top: 4px;--srfm-input-field-margin-bottom: 4px;--srfm-checkbox-label-font-size: 14px;--srfm-checkbox-label-line-height: 20px;--srfm-checkbox-description-font-size: 12px;--srfm-checkbox-description-line-height: 16px;--srfm-check-ctn-width: 16px;--srfm-check-ctn-height: 16px;--srfm-check-svg-size: 10px;--srfm-checkbox-margin-top-frontend: 2px;--srfm-checkbox-margin-top-editor: 3px;--srfm-check-gap: 8px;--srfm-checkbox-description-margin-left: 24px;--srfm-flag-section-padding: 10px 0 10px 12px;--srfm-gap-between-icon-text: 8px;--srfm-label-font-size: 14px;--srfm-label-line-height: 20px;--srfm-description-font-size: 12px;--srfm-description-line-height: 16px;--srfm-btn-padding: 8px 14px;--srfm-btn-font-size: 14px;--srfm-btn-line-height: 20px;--srfm-multi-choice-horizontal-padding: 16px;--srfm-multi-choice-vertical-padding: 16px;--srfm-multi-choice-internal-option-gap: 8px;--srfm-multi-choice-vertical-svg-size: 32px;--srfm-multi-choice-horizontal-image-size: 20px;--srfm-multi-choice-vertical-image-size: 100px;--srfm-multi-choice-outer-padding: 0;\t\t\t\t}\n\t\t\t<\/style>\n\t\t\t\t\t\t\t<form method=\"post\" enctype=\"multipart\/form-data\" id=\"srfm-form-461\" class=\"srfm-form\"\n\t\t\t\tform-id=\"461\" after-submission=\"hide form\" message-type=\"same page\" success-url=\"\" ajaxurl=\"https:\/\/obd-soft.com\/wp-admin\/admin-ajax.php\" data-submit-token=\"24749f10b87220ea8941f6e435ff31391903cb8c4cb31e204a206fa8fad7a601\" action=\"\"\n\t\t\t\t>\n\t\t\t\t\n\t\t\t\t<input type=\"hidden\" value=\"461\" name=\"form-id\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" value=\"\" name=\"srfm-form-language\">\n\t\t\t\t<input type=\"hidden\" value=\"\" name=\"srfm-sender-email-field\" id=\"srfm-sender-email\">\n\t\t\t\t<input type=\"hidden\" value=\"\" id=\"srfm-page-break\">\n\t\t\t\t\t\t<p id=\"srfm-error-message\" class=\"srfm-common-error-message srfm-error-message srfm-head-error\" hidden>\t\t<span class=\"srfm-icon\" aria-hidden=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"none\"><path d=\"M9.99935 18.3327C14.6017 18.3327 18.3327 14.6017 18.3327 9.99935C18.3327 5.39698 14.6017 1.66602 9.99935 1.66602C5.39698 1.66602 1.66602 5.39698 1.66602 9.99935C1.66602 14.6017 5.39698 18.3327 9.99935 18.3327Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M10 6.66602V9.99935\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M10 13.334H10.0083\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t<span class=\"srfm-error-content\">There was an error trying to submit your form. Please try again.<\/span><\/p>\n\t\t\t\t\t<div data-block-id=\"a957ee02\" class=\"srfm-block-single srfm-block srfm-input-block srf-input-a957ee02-block  srfm-block-width-100 srfm-slug-name 461\" >\n\t\t\t\t\t\t\t\t<label id=\"srfm-label-a957ee02-lbl-TmFtZQ\" for=\"srfm-input-a957ee02-lbl-TmFtZQ\" class=\"srfm-block-label\">\n\t\t\t\t\t\tNimi\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-a957ee02\">\n\t\t\t\t\t\tKirjoita koko nimesi.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t<input class=\"srfm-input-common srfm-input-input\" type=\"text\" name=\"srfm-input-a957ee02-lbl-TmFtZQ-name\" id=\"srfm-input-a957ee02-lbl-TmFtZQ\"\n\t\t\t\t\taria-describedby='srfm-error-a957ee02 srfm-description-a957ee02'\t\t\t\t\tdata-required=\"true\" aria-required=\"true\" data-unique=\"false\" maxlength=\"100\" value=\"\"  data-srfm-mask=\"none\"   \/>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-a957ee02\" data-error-msg=\"This field is required.\" data-unique-msg=\"Value needs to be unique.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"615855e6\" class=\"srfm-block-single srfm-block srfm-email-block srf-email-615855e6-block  srfm-block-width-100 srfm-slug-email 461 srfm-email-block-wrap\">\n\t\t\t\t<div class=\"srfm-email-block srf-email-615855e6-block\">\n\t\t\t\t\t\t\t\t\t\t<label id=\"srfm-label-615855e6-lbl-RW1haWw\" for=\"srfm-email-615855e6-lbl-RW1haWw\" class=\"srfm-block-label\">\n\t\t\t\t\t\tS\u00e4hk\u00f6posti\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-615855e6\">\n\t\t\t\t\t\tSy\u00f6t\u00e4 kelvollinen s\u00e4hk\u00f6postiosoite.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t\t\t<input class=\"srfm-input-common srfm-input-email\" type=\"email\" name=\"srfm-email-615855e6-lbl-RW1haWw-email\" id=\"srfm-email-615855e6-lbl-RW1haWw\"\n\t\t\t\t\t\taria-describedby='srfm-error-615855e6 srfm-description-615855e6'\t\t\t\t\t\tdata-required=\"true\" aria-required=\"true\" data-unique=\"false\" value=\"\"   \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-615855e6\" data-error-msg=\"This field is required.\" data-unique-msg=\"Value needs to be unique.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\n\t\t\t<div data-block-id=\"b3b6b432\" class=\"srfm-block-single srfm-block srfm-input-block srf-input-b3b6b432-block  srfm-block-width-100 srfm-slug-order-number 461\" >\n\t\t\t\t\t\t\t\t<label id=\"srfm-label-b3b6b432-lbl-T3JkZXIgTnVtYmVy\" for=\"srfm-input-b3b6b432-lbl-T3JkZXIgTnVtYmVy\" class=\"srfm-block-label\">\n\t\t\t\t\t\tTilausnumero\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-b3b6b432\">\n\t\t\t\t\t\tValinnainen: Ilmoita tilausnumerosi, jos sellainen on.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t<input class=\"srfm-input-common srfm-input-input\" type=\"text\" name=\"srfm-input-b3b6b432-lbl-T3JkZXIgTnVtYmVy-order-number\" id=\"srfm-input-b3b6b432-lbl-T3JkZXIgTnVtYmVy\"\n\t\t\t\t\taria-describedby='srfm-error-b3b6b432 srfm-description-b3b6b432'\t\t\t\t\tdata-required=\"false\" aria-required=\"false\" data-unique=\"false\" maxlength=\"100\" value=\"\"  data-srfm-mask=\"none\"   \/>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-b3b6b432\" data-error-msg=\"This field is required.\" data-unique-msg=\"Value needs to be unique.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\n\t\t<div data-block-id=\"85dd6cf7\" class=\"srfm-block-single srfm-block srfm-multi-choice-block srf-multi-choice-85dd6cf7-block  srfm-block-width-100 srfm-slug-problem-type 461 srfm-radio-mode\">\n\t\t\t<fieldset>\n\t\t\t\t<input class=\"srfm-input-multi-choice-hidden\" data-required=\"true\" aria-required=\"true\"  name=\"srfm-input-multi-choice-85dd6cf7-lbl-UHJvYmxlbSBUeXBl-problem-type\" type=\"hidden\" value=\"\"\/>\n\t\t\t\t<legend class=\"srfm-block-legend\">\n\t\t\t\t\t\t\t\t\t\tOngelman tyyppi\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/legend>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-85dd6cf7\">\n\t\t\t\t\t\tValitse alla ongelman tyyppi.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap srfm-choice-width-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-multi-choice-single\">\n\t\t\t\t\t\t\t\t\t<input type=\"radio\"\n\t\t\t\t\t\t\t\t\t\tid=\"srfm-multi-choice-85dd6cf7-0\"\n\t\t\t\t\t\t\t\t\t\tclass=\"srfm-input-multi-choice-single\" name=\"srfm-input-multi-choice-85dd6cf7\"\t\t\t\t\t\t\t\t\t\taria-describedby=\"srfm-error-85dd6cf7 srfm-description-85dd6cf7\"\t\t\t\t\t\t\t\t\t\taria-required=\"true\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-content-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-option-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- This label content is used in conditional logic and for storing values in a hidden input field as comma-separated values.\n\t\t\t\t\t\t\t\t\t\t\tThe markup should remain unchanged.\n\t\t\t\t\t\t\t\t\t\t\tIf you make any changes here, ensure the corresponding JavaScript value functionality and conditional logic are also updated. -->\n\t\t\t\t\t\t\t\t\t\t\t<label for=\"srfm-multi-choice-85dd6cf7-0\" data-option-text=\"Download access\">Latausoikeudet<\/label>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-icon-container\">\t\t<span class=\"srfm-icon srfm-multi-choice-icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"17\" height=\"16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15.1663 7.38674V8.00007C15.1655 9.43769 14.7 10.8365 13.8392 11.988C12.9785 13.1394 11.7685 13.9817 10.3899 14.3893C9.0113 14.797 7.53785 14.748 6.18932 14.2498C4.8408 13.7516 3.68944 12.8308 2.90698 11.6248C2.12452 10.4188 1.75287 8.99211 1.84746 7.55761C1.94205 6.12312 2.49781 4.75762 3.43186 3.66479C4.36591 2.57195 5.6282 1.81033 7.03047 1.4935C8.43274 1.17668 9.89985 1.32163 11.213 1.90674\" stroke=\"#111C44\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M15.1667 2.6665L8.5 9.33984L6.5 7.33984\" stroke=\"#111C44\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t\t\t<span class=\"srfm-icon srfm-multi-choice-icon-unchecked\" aria-hidden=\"true\">\n\t\t\t<svg width=\"16\" height=\"16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M7.99967 14.6668C11.6816 14.6668 14.6663 11.6821 14.6663 8.00016C14.6663 4.31826 11.6816 1.3335 7.99967 1.3335C4.31778 1.3335 1.33301 4.31826 1.33301 8.00016C1.33301 11.6821 4.31778 14.6668 7.99967 14.6668Z\" stroke=\"#1E1E1E\" stroke-opacity=\"0.7\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-multi-choice-single\">\n\t\t\t\t\t\t\t\t\t<input type=\"radio\"\n\t\t\t\t\t\t\t\t\t\tid=\"srfm-multi-choice-85dd6cf7-1\"\n\t\t\t\t\t\t\t\t\t\tclass=\"srfm-input-multi-choice-single\" name=\"srfm-input-multi-choice-85dd6cf7\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-content-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-option-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- This label content is used in conditional logic and for storing values in a hidden input field as comma-separated values.\n\t\t\t\t\t\t\t\t\t\t\tThe markup should remain unchanged.\n\t\t\t\t\t\t\t\t\t\t\tIf you make any changes here, ensure the corresponding JavaScript value functionality and conditional logic are also updated. -->\n\t\t\t\t\t\t\t\t\t\t\t<label for=\"srfm-multi-choice-85dd6cf7-1\" data-option-text=\"Installation\">Asennus<\/label>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-icon-container\">\t\t<span class=\"srfm-icon srfm-multi-choice-icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"17\" height=\"16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15.1663 7.38674V8.00007C15.1655 9.43769 14.7 10.8365 13.8392 11.988C12.9785 13.1394 11.7685 13.9817 10.3899 14.3893C9.0113 14.797 7.53785 14.748 6.18932 14.2498C4.8408 13.7516 3.68944 12.8308 2.90698 11.6248C2.12452 10.4188 1.75287 8.99211 1.84746 7.55761C1.94205 6.12312 2.49781 4.75762 3.43186 3.66479C4.36591 2.57195 5.6282 1.81033 7.03047 1.4935C8.43274 1.17668 9.89985 1.32163 11.213 1.90674\" stroke=\"#111C44\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M15.1667 2.6665L8.5 9.33984L6.5 7.33984\" stroke=\"#111C44\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t\t\t<span class=\"srfm-icon srfm-multi-choice-icon-unchecked\" aria-hidden=\"true\">\n\t\t\t<svg width=\"16\" height=\"16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M7.99967 14.6668C11.6816 14.6668 14.6663 11.6821 14.6663 8.00016C14.6663 4.31826 11.6816 1.3335 7.99967 1.3335C4.31778 1.3335 1.33301 4.31826 1.33301 8.00016C1.33301 11.6821 4.31778 14.6668 7.99967 14.6668Z\" stroke=\"#1E1E1E\" stroke-opacity=\"0.7\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-multi-choice-single\">\n\t\t\t\t\t\t\t\t\t<input type=\"radio\"\n\t\t\t\t\t\t\t\t\t\tid=\"srfm-multi-choice-85dd6cf7-2\"\n\t\t\t\t\t\t\t\t\t\tclass=\"srfm-input-multi-choice-single\" name=\"srfm-input-multi-choice-85dd6cf7\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-content-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-option-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- This label content is used in conditional logic and for storing values in a hidden input field as comma-separated values.\n\t\t\t\t\t\t\t\t\t\t\tThe markup should remain unchanged.\n\t\t\t\t\t\t\t\t\t\t\tIf you make any changes here, ensure the corresponding JavaScript value functionality and conditional logic are also updated. -->\n\t\t\t\t\t\t\t\t\t\t\t<label for=\"srfm-multi-choice-85dd6cf7-2\" data-option-text=\"Account\">Tili<\/label>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-icon-container\">\t\t<span class=\"srfm-icon srfm-multi-choice-icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"17\" height=\"16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15.1663 7.38674V8.00007C15.1655 9.43769 14.7 10.8365 13.8392 11.988C12.9785 13.1394 11.7685 13.9817 10.3899 14.3893C9.0113 14.797 7.53785 14.748 6.18932 14.2498C4.8408 13.7516 3.68944 12.8308 2.90698 11.6248C2.12452 10.4188 1.75287 8.99211 1.84746 7.55761C1.94205 6.12312 2.49781 4.75762 3.43186 3.66479C4.36591 2.57195 5.6282 1.81033 7.03047 1.4935C8.43274 1.17668 9.89985 1.32163 11.213 1.90674\" stroke=\"#111C44\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M15.1667 2.6665L8.5 9.33984L6.5 7.33984\" stroke=\"#111C44\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t\t\t<span class=\"srfm-icon srfm-multi-choice-icon-unchecked\" aria-hidden=\"true\">\n\t\t\t<svg width=\"16\" height=\"16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M7.99967 14.6668C11.6816 14.6668 14.6663 11.6821 14.6663 8.00016C14.6663 4.31826 11.6816 1.3335 7.99967 1.3335C4.31778 1.3335 1.33301 4.31826 1.33301 8.00016C1.33301 11.6821 4.31778 14.6668 7.99967 14.6668Z\" stroke=\"#1E1E1E\" stroke-opacity=\"0.7\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-multi-choice-single\">\n\t\t\t\t\t\t\t\t\t<input type=\"radio\"\n\t\t\t\t\t\t\t\t\t\tid=\"srfm-multi-choice-85dd6cf7-3\"\n\t\t\t\t\t\t\t\t\t\tclass=\"srfm-input-multi-choice-single\" name=\"srfm-input-multi-choice-85dd6cf7\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-content-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-option-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- This label content is used in conditional logic and for storing values in a hidden input field as comma-separated values.\n\t\t\t\t\t\t\t\t\t\t\tThe markup should remain unchanged.\n\t\t\t\t\t\t\t\t\t\t\tIf you make any changes here, ensure the corresponding JavaScript value functionality and conditional logic are also updated. -->\n\t\t\t\t\t\t\t\t\t\t\t<label for=\"srfm-multi-choice-85dd6cf7-3\" data-option-text=\"Payment\">Maksu<\/label>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-icon-container\">\t\t<span class=\"srfm-icon srfm-multi-choice-icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"17\" height=\"16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15.1663 7.38674V8.00007C15.1655 9.43769 14.7 10.8365 13.8392 11.988C12.9785 13.1394 11.7685 13.9817 10.3899 14.3893C9.0113 14.797 7.53785 14.748 6.18932 14.2498C4.8408 13.7516 3.68944 12.8308 2.90698 11.6248C2.12452 10.4188 1.75287 8.99211 1.84746 7.55761C1.94205 6.12312 2.49781 4.75762 3.43186 3.66479C4.36591 2.57195 5.6282 1.81033 7.03047 1.4935C8.43274 1.17668 9.89985 1.32163 11.213 1.90674\" stroke=\"#111C44\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M15.1667 2.6665L8.5 9.33984L6.5 7.33984\" stroke=\"#111C44\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t\t\t<span class=\"srfm-icon srfm-multi-choice-icon-unchecked\" aria-hidden=\"true\">\n\t\t\t<svg width=\"16\" height=\"16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M7.99967 14.6668C11.6816 14.6668 14.6663 11.6821 14.6663 8.00016C14.6663 4.31826 11.6816 1.3335 7.99967 1.3335C4.31778 1.3335 1.33301 4.31826 1.33301 8.00016C1.33301 11.6821 4.31778 14.6668 7.99967 14.6668Z\" stroke=\"#1E1E1E\" stroke-opacity=\"0.7\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-multi-choice-single\">\n\t\t\t\t\t\t\t\t\t<input type=\"radio\"\n\t\t\t\t\t\t\t\t\t\tid=\"srfm-multi-choice-85dd6cf7-4\"\n\t\t\t\t\t\t\t\t\t\tclass=\"srfm-input-multi-choice-single\" name=\"srfm-input-multi-choice-85dd6cf7\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-block-content-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-option-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- This label content is used in conditional logic and for storing values in a hidden input field as comma-separated values.\n\t\t\t\t\t\t\t\t\t\t\tThe markup should remain unchanged.\n\t\t\t\t\t\t\t\t\t\t\tIf you make any changes here, ensure the corresponding JavaScript value functionality and conditional logic are also updated. -->\n\t\t\t\t\t\t\t\t\t\t\t<label for=\"srfm-multi-choice-85dd6cf7-4\" data-option-text=\"Other\">Muu<\/label>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-icon-container\">\t\t<span class=\"srfm-icon srfm-multi-choice-icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"17\" height=\"16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15.1663 7.38674V8.00007C15.1655 9.43769 14.7 10.8365 13.8392 11.988C12.9785 13.1394 11.7685 13.9817 10.3899 14.3893C9.0113 14.797 7.53785 14.748 6.18932 14.2498C4.8408 13.7516 3.68944 12.8308 2.90698 11.6248C2.12452 10.4188 1.75287 8.99211 1.84746 7.55761C1.94205 6.12312 2.49781 4.75762 3.43186 3.66479C4.36591 2.57195 5.6282 1.81033 7.03047 1.4935C8.43274 1.17668 9.89985 1.32163 11.213 1.90674\" stroke=\"#111C44\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M15.1667 2.6665L8.5 9.33984L6.5 7.33984\" stroke=\"#111C44\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t\t\t<span class=\"srfm-icon srfm-multi-choice-icon-unchecked\" aria-hidden=\"true\">\n\t\t\t<svg width=\"16\" height=\"16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M7.99967 14.6668C11.6816 14.6668 14.6663 11.6821 14.6663 8.00016C14.6663 4.31826 11.6816 1.3335 7.99967 1.3335C4.31778 1.3335 1.33301 4.31826 1.33301 8.00016C1.33301 11.6821 4.31778 14.6668 7.99967 14.6668Z\" stroke=\"#1E1E1E\" stroke-opacity=\"0.7\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-wrap\">\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-85dd6cf7\" data-error-msg=\"This field is required.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/fieldset>\n\t\t<\/div>\n\t\t\n\n\t\t<div data-block-id=\"ef670167\" class=\"srfm-block-single srfm-block srfm-textarea-block srf-textarea-ef670167-block  srfm-block-width-100 461\">\n\t\t\t\t\t\t\t\t<label id=\"srfm-label-ef670167-lbl-TWVzc2FnZQ-9366\" for=\"srfm-textarea-ef670167-lbl-TWVzc2FnZQ-9366\" class=\"srfm-block-label\">\n\t\t\t\t\t\tViesti\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-description\" id=\"srfm-description-ef670167\">\n\t\t\t\t\t\tKuvaile ongelmaasi yksityiskohtaisesti.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t<textarea\n\t\t\t\t\tclass=\"srfm-input-common srfm-input-textarea\"\n\t\t\t\t\tname=\"srfm-textarea-ef670167-lbl-TWVzc2FnZQ-message\"\n\t\t\t\t\tid=\"srfm-textarea-ef670167-lbl-TWVzc2FnZQ-9366\"\n\t\t\t\t\taria-describedby='srfm-error-ef670167 srfm-description-ef670167'\t\t\t\t\tdata-required=\"true\" aria-required=\"true\"  rows=\"4\"  \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t><\/textarea>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-ef670167\" data-error-msg=\"This field is required.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\n\t\t\t<div data-block-id=\"f5898760\" class=\"srfm-block-single srfm-block srfm-gdpr-block srf-gdpr-f5898760-block srfm-block-width-100 461\">\n\t\t\t\t<div class=\"srfm-block-wrap\">\n\t\t\t\t\t<input class=\"srfm-input-common screen-reader-text srfm-input-gdpr\" id=\"srfm-gdpr-778261250\" name=\"srfm-gdpr-f5898760-lbl-SSBjb25zZW50IHRvIGhhdmUgdGhpcyB3ZWJzaXRlIHN0b3JlIG15IHN1Ym1pdHRlZCBpbmZvcm1hdGlvbiBzbyB0aGV5IGNhbiByZXNwb25kIHRvIG15IGlucXVpcnku-i-consent-to-have-this-website-store-my-submitted-information-so-they-can-respond-to-my-inquiry\"\n\t\t\t\t\taria-describedby='srfm-error-f5898760'\t\t\t\t\tdata-required=\"true\" aria-required=\"true\" type=\"checkbox\" \/>\n\t\t\t\t\t<label class=\"srfm-cbx\" for=\"srfm-gdpr-778261250\">\n\t\t\t\t\t\t<span class=\"srfm-span-wrap\">\n\t\t\t\t\t\t\t<svg class=\"srfm-check-icon\" width=\"12px\" height=\"10px\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<use xlink:href=\"#srfm-gdpr-f5898760-check\"><\/use>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"srfm-span-wrap srfm-block-label\">I consent to have this website store my information so they can respond to my inquiry.\t\t\t\t\t\t\t<span class=\"srfm-required\" aria-hidden=\"true\"> *<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<svg class=\"srfm-inline-svg\" aria-hidden=\"true\">\n\t\t\t\t\t\t<symbol id=\"srfm-gdpr-f5898760-check\" viewbox=\"0 0 12 10\">\n\t\t\t\t\t\t<polyline points=\"1.5 6 4.5 9 10.5 1\"><\/polyline>\n\t\t\t\t\t\t<\/symbol>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"srfm-error-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"srfm-error-message\" data-srfm-id=\"srfm-error-f5898760\" data-error-msg=\"This field is required.\">\n\t\t\t\t\t\tThis field is required.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"srfm-submit-container\" style=\"\">\n\t\t\t\t\t\t<div style=\"width: 100%; text-align: justify\" class=\"wp-block-button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button style=\"width: 100%;\" id=\"srfm-submit-btn\" class=\"srfm-btn-frontend srfm-button srfm-submit-button\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<div class=\"srfm-submit-wrap\">\n\t\t\t\t\t\t\t\t\tL\u00e4het\u00e4\t\t\t\t\t\t\t\t<div class=\"srfm-loader\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<p id=\"srfm-error-message\" class=\"srfm-common-error-message srfm-error-message srfm-footer-error\" hidden>\t\t<span class=\"srfm-icon\" aria-hidden=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"none\"><path d=\"M9.99935 18.3327C14.6017 18.3327 18.3327 14.6017 18.3327 9.99935C18.3327 5.39698 14.6017 1.66602 9.99935 1.66602C5.39698 1.66602 1.66602 5.39698 1.66602 9.99935C1.66602 14.6017 5.39698 18.3327 9.99935 18.3327Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M10 6.66602V9.99935\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><path d=\"M10 13.334H10.0083\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/><\/svg>\t\t<\/span>\n\t\t<span class=\"srfm-error-content\">There was an error trying to submit your form. Please try again.<\/span><\/p>\n\t\t\t\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fi\"\/><\/form>\n\t\t\t<div class=\"srfm-single-form srfm-success-box in-page\">\n\t\t\t\t<div aria-live=\"polite\" aria-atomic=\"true\" role=\"alert\" id=\"srfm-success-message-page-461\" class=\"srfm-success-box-description\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div style=\"margin-top:42px;box-sizing:border-box;\">\n    <div style=\"border-top:1px solid #d7dde5;padding-top:28px;margin-bottom:18px;\">\n      <h2 style=\"font-size:28px;line-height:1.2;margin:0 0 10px;color:#101820;letter-spacing:0;\">Usein kysytyt kysymykset<\/h2>\n      <p style=\"max-width:760px;margin:0;color:#667085;\">Lyhyit\u00e4 vastauksia latausoikeuksista, perustuesta, maksullisesta et\u00e4asennuksesta, tileist\u00e4, yhteensopivuudesta ja hyvityksist\u00e4.<\/p>\n    <\/div>\n\n    <details style=\"border:1px solid #d7dde5;border-left:4px solid #1377a8;border-radius:8px;padding:0;background:#ffffff;margin-bottom:12px;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n      <summary style=\"cursor:pointer;padding:18px 20px;font-weight:700;color:#101820;\">Miten saan ohjelmiston ostamisen j\u00e4lkeen?<\/summary>\n      <div style=\"padding:0 20px 18px;color:#667085;\">Kun maksu on suoritettu onnistuneesti, saat p\u00e4\u00e4syn suojatulle sivulle, josta l\u00f6yd\u00e4t ohjelmiston latauslinkin ja asennusohjeet. P\u00e4\u00e4sylinkki l\u00e4hetet\u00e4\u00e4n s\u00e4hk\u00f6postiosoitteeseesi, ja se l\u00f6ytyy my\u00f6s tilisivultasi.<\/div>\n    <\/details>\n\n    <details style=\"border:1px solid #d7dde5;border-left:4px solid #f47b20;border-radius:8px;padding:0;background:#ffffff;margin-bottom:12px;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n      <summary style=\"cursor:pointer;padding:18px 20px;font-weight:700;color:#101820;\">En ole saanut latausviesti\u00e4. Mit\u00e4 minun pit\u00e4isi tehd\u00e4?<\/summary>\n      <div style=\"padding:0 20px 18px;color:#667085;\">Tarkista roskaposti-, mainos- ja muut s\u00e4hk\u00f6postikansiot. Voit my\u00f6s kirjautua tilisivullesi ja etsi\u00e4 sielt\u00e4 tuotteen k\u00e4ytt\u00f6linkin. Jos et viel\u00e4k\u00e4\u00e4n p\u00e4\u00e4se k\u00e4ytt\u00e4m\u00e4\u00e4n tuotetta, ota meihin yhteytt\u00e4 osoitteeseen contact@obd-soft.com ja ilmoita tilausnumerosi.<\/div>\n    <\/details>\n\n    <details style=\"border:1px solid #d7dde5;border-left:4px solid #1377a8;border-radius:8px;padding:0;background:#ffffff;margin-bottom:12px;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n      <summary style=\"cursor:pointer;padding:18px 20px;font-weight:700;color:#101820;\">Voisitko auttaa minua ohjelmiston asentamisessa?<\/summary>\n      <div style=\"padding:0 20px 18px;color:#667085;\">Kyll\u00e4. Perustukea on saatavilla s\u00e4hk\u00f6postitse sek\u00e4 asennusohjeen sivulla olevasta kysymyksi\u00e4 ja vastauksia -osiosta. Jos haluat, ett\u00e4 asennamme ohjelmiston puolestasi et\u00e4yhteyden kautta, et\u00e4asennustuki on saatavilla maksullisena palveluna.<\/div>\n    <\/details>\n\n    <details style=\"border:1px solid #d7dde5;border-left:4px solid #f47b20;border-radius:8px;padding:0;background:#ffffff;margin-bottom:12px;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n      <summary style=\"cursor:pointer;padding:18px 20px;font-weight:700;color:#101820;\">Miten maksullinen et\u00e4asennustuki toimii?<\/summary>\n      <div style=\"padding:0 20px 18px;color:#667085;\">Et\u00e4asennustuki on maksullinen palvelu, joka on saatavilla t\u00e4\u00e4lt\u00e4: <a href=\"https:\/\/obd-soft.com\/fi\/product\/software-installation-support\/\" style=\"color:#1377a8;font-weight:700;\">Ohjelmistojen asennustuki<\/a>. Ostoksen j\u00e4lkeen otamme sinuun yhteytt\u00e4 s\u00e4hk\u00f6postitse sopiaksemme asennusajankohdasta. Sinun on mahdollistettava p\u00e4\u00e4sy tietokoneellesi TeamViewer- tai AnyDesk-ohjelmiston avulla. Varmista, ett\u00e4 internetyhteytesi on vakaa ja ett\u00e4 sinulla on j\u00e4rjestelm\u00e4nvalvojan oikeudet Windows-tietokoneellasi.<\/div>\n    <\/details>\n\n    <details style=\"border:1px solid #d7dde5;border-left:4px solid #1377a8;border-radius:8px;padding:0;background:#ffffff;margin-bottom:12px;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n      <summary style=\"cursor:pointer;padding:18px 20px;font-weight:700;color:#101820;\">Mit\u00e4 tietoja minun pit\u00e4isi l\u00e4hett\u00e4\u00e4, kun pyyd\u00e4n apua?<\/summary>\n      <div style=\"padding:0 20px 18px;color:#667085;\">Ilmoita tilausnumerosi, tuotteen nimi, Windows-versio, diagnostiikkarajapinta tai laitemalli sek\u00e4 ota mukaan kuvakaappaus tai tarkka virheilmoitus. N\u00e4in voimme ratkaista ongelman nopeammin.<\/div>\n    <\/details>\n\n    <details style=\"border:1px solid #d7dde5;border-left:4px solid #f47b20;border-radius:8px;padding:0;background:#ffffff;margin-bottom:12px;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n      <summary style=\"cursor:pointer;padding:18px 20px;font-weight:700;color:#101820;\">Toimiiko ohjelmisto kaikilla tietokoneilla?<\/summary>\n      <div style=\"padding:0 20px 18px;color:#667085;\">Mink\u00e4\u00e4n ohjelmiston toimivuutta kaikilla tietokoneilla ei voida taata. Yhteensopivuus riippuu k\u00e4ytt\u00e4m\u00e4st\u00e4si Windows-versiosta, ajureista, virustorjuntaohjelman asetuksista, tietokoneen kunnosta, laitteistoliit\u00e4nn\u00f6ist\u00e4 sek\u00e4 tuotteen vaatimuksista. Lue tuotekuvaus ja j\u00e4rjestelm\u00e4vaatimukset ennen ostamista.<\/div>\n    <\/details>\n\n    <details style=\"border:1px solid #d7dde5;border-left:4px solid #1377a8;border-radius:8px;padding:0;background:#ffffff;margin-bottom:12px;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n      <summary style=\"cursor:pointer;padding:18px 20px;font-weight:700;color:#101820;\">Miksi virustorjuntaohjelmani est\u00e4\u00e4 tai poistaa tiedostoja?<\/summary>\n      <div style=\"padding:0 20px 18px;color:#667085;\">Virustorjuntaohjelma saattaa merkit\u00e4 joitakin diagnostiikkaohjelmistoja, ajureita, aktivointiohjelmia, korjausty\u00f6kaluja tai vanhempia asennustiedostoja. T\u00e4m\u00e4 voi est\u00e4\u00e4 asennuksen tai poistaa tarvittavia tiedostoja. Noudata asennusohjeita huolellisesti ja ota meihin yhteytt\u00e4, jos olet ep\u00e4varma.<\/div>\n    <\/details>\n\n    <details style=\"border:1px solid #d7dde5;border-left:4px solid #f47b20;border-radius:8px;padding:0;background:#ffffff;margin-bottom:12px;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n      <summary style=\"cursor:pointer;padding:18px 20px;font-weight:700;color:#101820;\">Voinko saada hyvityksen?<\/summary>\n      <div style=\"padding:0 20px 18px;color:#667085;\">Koska tuotteemme ovat digitaalisia ja niihin p\u00e4\u00e4see k\u00e4siksi heti maksun suorittamisen j\u00e4lkeen, hyvitykset ovat rajoitettuja. Kun lataussivu, k\u00e4ytt\u00f6linkki, tili, opas, lisenssi tai tuki on toimitettu, myynti on yleens\u00e4 lopullinen, paitsi jos laki sit\u00e4 edellytt\u00e4\u00e4 tai se on hyv\u00e4ksytty toimitus- ja palautusk\u00e4yt\u00e4nt\u00f6mme mukaisesti.<\/div>\n    <\/details>\n\n    <details style=\"border:1px solid #d7dde5;border-left:4px solid #1377a8;border-radius:8px;padding:0;background:#ffffff;margin-bottom:0;box-shadow:0 10px 26px rgba(16,24,32,0.06);box-sizing:border-box;\">\n      <summary style=\"cursor:pointer;padding:18px 20px;font-weight:700;color:#101820;\">Voinko jakaa, myyd\u00e4 edelleen tai ladata ohjelmiston?<\/summary>\n      <div style=\"padding:0 20px 18px;color:#667085;\">Ei. Ostetut tuotteet, latauslinkit, k\u00e4ytt\u00f6oikeussivut, salasanat, ohjeet, tiedostot ja lisenssitiedot on tarkoitettu yksinomaan omaan k\u00e4ytt\u00f6\u00f6si. Niiden jakaminen, j\u00e4lleenmyynti, verkkoon lataaminen, kopioiminen tai edelleenjakelu ei ole sallittua.<\/div>\n    <\/details>\n  <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Help &amp; Contact Need help with your download link, account, software installation, or paid remote installation service? Send us the details and we will help you as soon as possible. Digital download support Installation guidance Paid remote installation What can we help with? Download access Use this if you did not receive your download page [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-117","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Obd Soft Digital Software Store<\/title>\n<meta name=\"description\" content=\"Shop a wide range of software and digital products at Obd Soft, your go-to online store for fast, easy, and secure downloads.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/obd-soft.com\/fi\/ohje\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help\" \/>\n<meta property=\"og:description\" content=\"Shop a wide range of software and digital products at Obd Soft, your go-to online store for fast, easy, and secure downloads.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/obd-soft.com\/fi\/ohje\/\" \/>\n<meta property=\"og:site_name\" content=\"OBD Soft\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-03T10:42:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/obd-soft.com\/wp-content\/uploads\/2026\/06\/this_is_engineering-engineer-4941341_1920.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1281\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/obd-soft.com\\\/help\\\/\",\"url\":\"https:\\\/\\\/obd-soft.com\\\/help\\\/\",\"name\":\"Obd Soft Digital Software Store\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/obd-soft.com\\\/#website\"},\"datePublished\":\"2026-06-22T14:30:14+00:00\",\"dateModified\":\"2026-07-03T10:42:01+00:00\",\"description\":\"Shop a wide range of software and digital products at Obd Soft, your go-to online store for fast, easy, and secure downloads.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/obd-soft.com\\\/help\\\/#breadcrumb\"},\"inLanguage\":\"fi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/obd-soft.com\\\/help\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/obd-soft.com\\\/help\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/obd-soft.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/obd-soft.com\\\/#website\",\"url\":\"https:\\\/\\\/obd-soft.com\\\/\",\"name\":\"OBD Soft\",\"description\":\"The Language of Your Car\",\"publisher\":{\"@id\":\"https:\\\/\\\/obd-soft.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/obd-soft.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fi\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/obd-soft.com\\\/#organization\",\"name\":\"OBD Soft\",\"url\":\"https:\\\/\\\/obd-soft.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fi\",\"@id\":\"https:\\\/\\\/obd-soft.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"http:\\\/\\\/obd-soft.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/obd-soft-logo-square.png\",\"contentUrl\":\"http:\\\/\\\/obd-soft.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/obd-soft-logo-square.png\",\"width\":306,\"height\":306,\"caption\":\"OBD Soft\"},\"image\":{\"@id\":\"https:\\\/\\\/obd-soft.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"description\":\"OBD Soft provides professional-grade car diagnostic software for vehicle owners and technicians. 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