{"id":117,"date":"2026-06-22T14:30:14","date_gmt":"2026-06-22T14:30:14","guid":{"rendered":"https:\/\/obd-soft.com\/?page_id=117"},"modified":"2026-07-03T10:42:01","modified_gmt":"2026-07-03T10:42:01","slug":"%d7%a2%d7%96%d7%a8%d7%94","status":"publish","type":"page","link":"https:\/\/obd-soft.com\/he\/help\/","title":{"rendered":"\u05e2\u05d6\u05e8\u05d4"},"content":{"rendered":"
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Help & Contact<\/h1>\n

Need help with your download link, account, software installation, or paid remote installation service? Send us the details and we will help you as soon as possible.<\/p>\n

\n Digital download support<\/span>\n Installation guidance<\/span>\n Paid remote installation<\/span>\n <\/div>\n <\/div>\n\n
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What can we help with?<\/h2>\n
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\n Download access<\/strong>\n Use this if you did not receive your download page link, account password, or order email.<\/span>\n <\/div>\n
\n Installation help<\/strong>\n Contact us if you have trouble installing the software or following the installation guide.<\/span>\n <\/div>\n
\n \u05d4\u05ea\u05e7\u05e0\u05d4 \u05de\u05e8\u05d7\u05d5\u05e7<\/strong>\n Remote installation support is a paid service. After purchase, we will contact you by email to agree an installation time using TeamViewer or AnyDesk.<\/span>\n <\/div>\n
\n Order questions<\/strong>\n Send us your order number if you have a payment, account, refund, or product access question.<\/span>\n <\/div>\n <\/div>\n <\/div>\n\n
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Before contacting us<\/h2>\n

Please check your spam or junk folder if you cannot find your order email. You can also find your product access link in your account page after purchase.<\/p>\n

\n To solve your issue faster, include your order number, product name, Windows version, and a screenshot or exact error message.\n <\/div>\n <\/div>\n\n
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Installation support<\/h2>\n

Basic support is provided by email and through the Q&A section on the installation guide page. Remote installation support is a separate paid service for customers who want us to help install the software by appointment. Remote support is for software installation only and does not include unrelated PC repair, vehicle repair, hardware repair, diagnostic training, or unsupported devices.<\/p>\n View Remote Installation Support<\/a>\n <\/div>\n <\/div>\n\n

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Contact support<\/h2>\n

Email us directly or use the form below. Please include your order number when possible.<\/p>\n contact@obd-soft.com<\/a>\n\n

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